Accessibility

We want everyone to be able to read this site and reach us, whatever device or assistive technology they use. Our aim is to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at level AA.

What we've built in

  • Text and buttons chosen to meet AA contrast, including dark text on our orange call buttons.
  • Every page can be used with a keyboard alone, with visible focus.
  • One main heading per page and a consistent heading order, so screen readers can move through sections.
  • Descriptive alternative text on photographs; decorative graphics are hidden from assistive technology.
  • Text that can be enlarged to 200% without losing content.
  • Tap targets at least 44 pixels square on phones.
  • Animation that switches off when your device is set to reduce motion.
  • No forms, timed steps or pop-ups. Contact is by phone only.

How we check

We review new pages for contrast, heading order, link text and keyboard use before they go live, and we build layouts to adapt to phone, tablet and desktop widths. Text can be enlarged with browser zoom without losing content or functions. Animations are small and switch off for visitors whose device is set to reduce motion.

Known limitations

Some photographs are loaded from an outside image service and may appear slowly on weak connections; the page text is readable before they load. The floating call button sits over page content near the bottom corner on small screens, and each frequently asked question opens and closes on its own, so several can be open at once. If either causes you trouble, call and we will help.

Report a problem

If something on the site is hard to use, please call us on (855) 731-0997. Tell us which page you were on and what got in the way, and we'll work on a fix. If you need information from a page in another way, we can read it to you over the phone.

We aim to respond to accessibility reports within five business days and to fix confirmed problems as quickly as we can.

Last reviewed

October 11, 2026

Call (855) 731-0997Calls answered any hour